Frequently Asked Questions
Answers to what homeowners ask us most, from quotes and permits to warranties and daily cleanup.
Getting Started
A: Custom decks (composite & wood), three & four season porches, garage builds, home additions, basement finishes, and whole house remodeling. We’re not taking stand alone bathroom remodels right now.
A: Start with a short consult call, then an on site walk through. You’ll get a written scope outline and a ballpark. If it’s a fit, we move into design/selections and produce a firm line item estimate with schedule targets.
A: Starts shift with season and permitting. Typical lead times after approvals: Decks 2–4 wks, Porches 6–10 wks, Basements 6–10 wks, Garages 4–8 wks, Additions 8–16+ wks . We’ll give you a milestone calendar you can plan around.
A: We focus on multi trade projects. If your scope is small or repair only, ask—if we’re not the best fit, we’ll try to point you to someone who is.
Design, Permits & HOAs
A: Yes—ranging from layout guidance and selections to plans/engineering when required (porches/additions/garages). We review drawings with you before ordering.
A: We do. We also coordinate inspections and close out. For HOA neighborhoods, we assemble the submittal packet (elevations, materials, colors) and respond to board questions.
A: We build to Minnesota code (and manufacturer specs). Expect proper footings/frost protection, ledger attachment with continuous flashing, rail post blocking, and egress where required.
Budget, Pricing & Payments
A: You’ll see an itemized estimate. Pricing is locked after design/selections. If scope changes, we issue a written change order with cost/timeline impact—you approve before we proceed.
A: Yes, where choices vary (lighting, fixtures, some finishes). Allowances are clearly labeled and reconciled at order.
A: Milestone based (e.g., deposit → materials → framing/rough in → finishes → substantial completion). We’ll outline it in your contract. ACH/check preferred; card processing fees may apply if you choose a card.
A: We don’t offer in house financing. Many clients use HELOCs or home improvement loans. We can provide documents your lender may request (estimate, schedule, insurance).
During the Build
A: Our project managers run the day to day; licensed, insured subs handle permitted trades (electrical, plumbing, HVAC). Everyone is vetted.
A: Expect weekly updates (what’s done / what’s next) plus same day notices if anything shifts. You’ll know who’s on site and when.
A: Typical weekdays, daylight hours, aligned to local ordinances. We coordinate any early deliveries or noisy work ahead of time. Our office hours are 7:30am - 5:00pm.
A: Surface protection, dust containment where feasible, and daily cleanup . Tools stored safely; walk paths cleared at day’s end.
A: We plan this with you before mobilization (driveway/curbside, avoiding sprinklers and utilities).
A: Usually, yes for decks/porches/basements; additions/whole house often require staged areas.
A: Please keep pets and kids out of the work area. We’ll set up a lockbox or access plan; tell us about any security systems.
A: We document with photos, propose the fix, price it in a written change order , and proceed only with your approval.
A: Minnesota weather is real. We buffer schedules and communicate any changes immediately with the updated plan.
Quality, Inspections & Warranty
A: Experienced leads, vetted subs, code correct details (flashing, waterproofing, structural connections), and documented inspections. You’ll see photo updates for key stages.
A: We honor Minnesota’s statutory warranties: 1 year workmanship & materials; 2 years installation of plumbing/electrical/HVAC systems; 10 years for major structural defects (load bearing components like foundation, framing, roof structure). Appliances are covered by their manufacturer warranties. To preserve coverage, report issues in writing within six months of discovery and we’ll inspect and repair under the state’s right to repair process.
A: Email [email protected] (or your project manager) with your name, address, photos/video, and a brief description. We’ll confirm receipt and schedule an inspection.
A: Yes—available upon request and provided at appropriate milestones.
Materials & Selections
A: Yes, we’ll get as close as current products allow. For discontinued items, we’ll review the best alternatives.
A: Depends on look, budget, and maintenance. We build both. We’re happy to walk you through options and samples (e.g., Trex Transcend, cedar/treated).
A: These can affect schedule (often several weeks). We verify lead times before finalizing your calendar.
Changes & Extras
A: Yes—through a written change order showing cost and timeline impact. Some changes may affect lead times.
A: Our focus is on larger, multi trade projects. For minor repairs, ask—we’ll advise or refer if we’re not the best fit.
A: Yes. We avoid house numbers and license plates and will blur them if needed. Photos help future clients see real work.
Communication & Next Steps
A: Weekly written updates plus prompt replies during business hours.
A: Make selections by the deadlines, approve drawings/change orders within 48 hours , keep access routes clear, and give us a heads up on vacations or access changes.
A: Call +1 651-423-7248 , email [email protected] , or Request a Quote. We’ll schedule your consult.
Still have a question?
Call +1 651-423-7248, email [email protected], or Request a Quote. We’ll schedule your consult.
Request a Call or Schedule an On-Site Consultation
Contact us today to get a quote on your project or learn more about our company. We look forward to speaking with you.
Call Us
+1 651-423-7248Working Hours
- Mon - Fri: 7:30 am - 5:00 pm
- Weekend: Closed
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